Privacy policy
Purpose of Information Collection
This Privacy and Information Sharing Policy (“Policy”) is established to protect the information of individuals and organizations who access and/or conduct transactions on the website bienphuong.com, owned by BIEN PHUONG Trading and Service Co., Ltd. This Policy outlines how BIEN PHUONG collects, stores, uses, and protects user information on bienphuong.com (“Customer”). By accessing or transacting on the Website, the Customer is considered to have agreed to this Policy and its future amendments or additions. Revised or additional versions of the Policy will take effect five days after being announced on the Website.
Scope of Information Us
Customer information provided on bienphuong.com is used for the following purposes:
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To provide customer-related services.
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To send notifications regarding information exchanges between the customer and bienphuong.com.
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To prevent account sabotage or fraud.
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To contact and resolve issues with customers in special cases.
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To confirm and support transactions on bienphuong.com.
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To provide information to legal authorities upon official request from judicial bodies, such as the Procuracy, courts, or investigation agencies, in cases where the customer violates the law. Outside of these instances, personal information will be kept strictly confidential.
Information Retention Period
Customer personal data will be stored until a request for deletion is made. In all cases, member personal information will be securely stored on bienphuong.com’s servers.
Address for Collection and Management of Personal Information
BIEN PHUONG Trading and Service Co., Ltd.
Address: 34/12 Bau Cat 2 Street, Ward 14, Tan Binh District, Ho Chi Minh City, Vietnam
Phone: (+84) 986 800 046
Email: info@bienphuong.com
Means and Tools for Accessing and Modifying Personal Data
Customers can review, update, or adjust their personal information by logging into their account or by requesting assistance from the website’s management team.
Customers have the right to file a complaint regarding the disclosure of their personal information to a third party. The management team will verify and guide customers on restoring and securing their information.
Commitment to Customer Information Securit
bienphuong.com is committed to safeguarding customer personal information absolutely, in accordance with its policy. Information collection and usage are only conducted with the customer’s consent, except where otherwise required by law.
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Customer personal information will not be used, transferred, provided, or disclosed to third parties without the customer’s consent.
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In case of security issues such as data loss due to hacker attacks, bienphuong.com will notify and work with relevant authorities and inform the customer.
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Absolute confidentiality of online transaction information is guaranteed.